Costumer review for The Design of Everyday Things : This book is very useful, I have never been so frightened reading a book and yet so riveted that I couldn't stop reading. I loved this book. It grabbed me from the first page and I had trouble putting it down. download it, you won't be disappointed.
The Design of Everyday Things Description
.First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.Anyone who designs anything to be used by humans--from physical objects to computer programs to conceptual tools--m
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